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City Furniture

City Furniture review: A chest of drawers

J
Author of the review
12:48 pm UTC
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This review was chosen algorithmically as the most valued customer feedback.

I purchased a chest (order 539360) February 21, 2026 with Carlos Finale. The furniture was scheduled for delivery on March 27, 2026. I took the day off from work to receive the furniture. Since no one told me anything I called the store around noon to find out that there was nothing scheduled to be delivered for me. Then I called the warehouse as instructed by the store and they said that the furniture that I purchased was discontinued. What a horrendous customer service is this? Are you going to pay me the day that I missed from work? I even made the first payment a while ago. I was told to choose another chest (what else, right?) I don't find another furniture that I like.

Desired outcome: At this point I want my money back.

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    6701 N. Hiatus Road, Tamarac, Florida, 33321, United States
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    Apr 13, 2026
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City Furniture is ranked 50 among 292 companies in the Furniture Stores category