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Cell C review: Services still suspended after payment

S
Author of the review
5:19 am UTC
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I am writing regarding my Cell C account services which are still suspended even after I made payment last week.

I previously submitted a complaint and received confirmation that my payment was received. I was advised to wait 24–48 hours for the services to be restored. I waited through the weekend and also during working days on Monday and Tuesday, but my data and network services are still not active.

Please urgently assist in restoring my services or advise if there is any remaining issue on my account.

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Cell C response
May 09, 2026 6:27 am UTC
Cell C customer support contacts
Phone numbers
Address

The Waterfall Campus, Cnr Maxwell Drive, Pretoria Main Road, Buccleuch, ZA

Website

www.cellc.co.za

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Dear Siziphiwe,

Thank you for contacting us.

We sincerely apologize for the inconvenience caused by the delay in restoring your services. We can confirm that your payment has been successfully allocated to your account, and your services have now been resumed.

Kindly restart your device if you are still experiencing any connectivity issues.

Regards,
Cell C | GN
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This complaint has been resolved automatically due to user's inactivity.

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