Deception and outright lies
We went through their timeshare sale and ended up purchasing points, unfortunately. Later when went to use these points we discovered that we had been completely deceived regarding the Value of the Points. We were shown what was titled the "Value Points Chart", which indicated that the points we purchased would get us approx. 12 nights every year in a 2 bedroom unit, and we were told that you can book 12 months in advance. Well, what wasn't pointed out was that in extremely tiny letters at the very bottom of that chart it says something to the affect that "Value Points can be booked 30 days in advance". They never showed us the actual points chart because had we seen it, we would never had bought. According to the actual points, we had enough for like 2 nights a year, 1 week every 3 years. Also, our salesman told us clearly that the dues could not be raised without a vote that gave the owners 90% of the vote and developer 10%, so the dues wouldn't go up without that approval by the owners. Later, after we signed up, we were told that wasn't true and it was questioned by them that our sale person even told us that. Well, it was me, my husband and our adult son in the room, we all heard that very clearly.
Desired outcome: It doesn't look like we can get any of our money back, so our desired outcome would be to protect others from this kind of fraud and that new laws would be created to protect the consumer.
Unethical Sales
We made the mistake of getting involved with this company. We were told in the beginning that with 14, 000 points we could get 2 to 3 weeks vacation. Before even getting a chance to use the system we get a call to come back to go over the account. At this meeting we are told that was false and we needed to upgrade to 38, 000 points to get 2 to 3 weeks vacation and all RCI or Nantucket vacations would only be 10, 000 to 15, 000 points each week .That's
not true either according to RCI. Then there is the story of selling back 15, 000 points a year to get a check for 4-$6000 dollars. At this point I can't even get into RCI because the paperwork is missing. Just give back the money you stole from us
Desired outcome: Return our money
Deceitful
We were told that if we bought, we could place our points in the Advantage Program and turn around and pay off the balance. We were told we could get a one bedroom anytime for 4500 points. We were also told that if it didn't work for us, Nantucket would buy it back for the amount we had paid for it. We bought in September of 2020. They offered for us to come back December 16, to see if we knew how to use our package. Well, seeing we couldn't use it until 2021, we didn't have a clue. What we did find out was that everything our salesman had told us was a lie. On top of that, the meeting was to try to get us to buy more. We were so distraught that we didn't learn anything about how to use it. We had a 4 night stay, but only stayed one night due to the fact we were heartbroken that we had been conned.
David and Julie Myers
Desired outcome: Our money back, plus the dues we paid on 1/1/21
This same deceit was told to us in order to sell us a piece of their building to pay for it. Their sales people are made to lie in order to hook people into paying for their empire at Branson.
I hear ya.
We had the exact thing happen to us as well. When we were invited back for our “new owner orientation” I told Josh that Our salesman, Mr Monday, had lied to us and told us about the point conversion that no one else knew anything about. He explained, on tape, that had told several people the same thing but things change and advantage had changed the conversion rate to $.15 per point. Advantage still says that they have never done cash conversions for points.
Refund all my money
In Dec. we were invited to spend 4 days, Meeting Free, at Branson/Nantucket.
A beautiful Resort, immaculately clean and very comfortable. We are/was
owners. Upon our arrival we were informed that we would have to attend a meeting on the 14th of December. We reluctantly agreed to attend. Since the devastation of our home being flooded and destroyed, we had some financial problems that needed to be discussed.
When we arrived for the meeting with Josh Bronn, I informed him that we were not there to increase or buy anything. And do not lie to me. Since we were lied to on the initial visit and purchase at Nantucket in Jun 2019.
He agreed to help us with lowering our payment and decreasing or getting rid of our maintenance fees by going through SunTrust bank. The Loan was "Guaranteed". Lies. We had to sign a new Contract with them which was much higher than before they could help us...Lies. We had 5 days to cancel the contract, and had to wait 10 days for the Loan to be processed. (what's Wrong with this picture). So we waited and did the online application of the "Guaranteed" Loan.
This was all LIES and Misconceptions on their part to get us to sign a new contract. I told Josh Bronn over and over that this had better not be a scam or Lie. We were there for help, not more debt. He was very believable!
Now, I am fighting with them to cancel all contracts with them and to get our money back from the Jun 3, 2019 and the Dec 13, 2020 dealings with this lying and deceitful company.
Yea good luck with that I was told they get to keep 1/3 of my money just because. They are unable to provide me with any signed documents or stamen's in the contract backing this up
This is all so familiar and so discouraging. I'm hoping for a reasonable resolution as we really love coming to Nantucket and everyone except the sales force is just lovely. Sales force needs a major course in sales ethics and customer service. Keeping fingers crossed.
Customer service is useless. I have a legal and legitimate claim and have tried to resolve it for 1.5 years. I am now going through aaa
My complaint is that Branson Nantucket gave out my private and confidential contract specifics. They assured me that I was within the time to rescind the contract I had signed with the other company who had claimed they had bought out Branson. They lied and I was a month too late to rescind. They have admitted to all of this to the Missouri Attorney'...
Read full complaintRental scam!!!
This company Mize about the product and what it will achieve to get you to buy and then after making several attempts to get a reservation they offer a package at an additional cost in order to find availability only to bring you back on a second presentation and upgrade you by fraudulently lying to you that they are going to rent your ownership out and send you a certified check by registered mail for the sum of three to $6000 Per year for the next 8 to 10 years there is no rental it is a lie. They state that they do this with only owners in row one or the last three buildings in row three. Another lie. This is pitch by their manager Larry Ainsworth to every existing owner yet he says you're one of 22 and it's very limited and it's approved by the real estate commission another lie. Hey states they went before the real estate board to get their approval another lie. And he also states that they put certain stipulations on them in order to achieve this program another lie. What makes matters worse is the general manager Frank Black a tea hey states they went before the real estate board to get their approval another lie. And he also states that they put certain stipulations on them in order to achieve this program another lie. What makes matters worse is the general manager Frank Blackateer and the owner Kevin Knasel are on board with this. You will not receive any money from this scam read this before purchasing and watch Mr. Ainsworth come in and do his dance with the same pitch he sold thousands if you used to own it spinnaker resorts that's where Ainsworth is from and scammed many people with that or a deferred usage pitch stating they would Pay them thousands for not using their points these people are crooks and do not sell vacations or travel time they only scam people with false rental investments most people that have been scammed are relying on these checks to pay their bills or reimburse them selves the expense and are not going to receive anything. They are also acting as if they're giving them money upfront for a year or so for taking some of their points to rent out yet they're just adding that to the price and taking it back off they're not paying anything upfront they're also doing the same with people trading in existing timeshares making them assume they're paying them thousands for them if you go to an in-house presentation do not purchase any more keep your existing one that you were unable to use and file a complaint with the Better Business Bureau and the Attorney General's office to get your money back from the original purchase They will try to smooth you over if you don't upgrade but you cannot do reliable vacations through RCI for 10, 000 points or less you do not have the benefits they stated at the original presentation and you most likely on your program every two or three years instead of annually like they stated they just give you One third of your points per year which is about 2 1/2 days a year .
I've been an owner since 2015. I was told the EXACT same thing in order to get more money from me! They "needed" my first row ADL condo so they were going to "give" me a rental check each year if I bought "UP" to the next row. What a load of crap! The last time I was there 2 years ago, another couple was there also trying to find out where their rental check was! The answer was, "It was discontinued". How can they get away with this? Class Action? Sign me up!
I called and checked after a few years and they said they discontinued the rentals. We were sold so much on that option.
We have also fallen victims of their rental scam. Is there a class action lawsuit against Branson Nantucket. Where do we join. They need to be stopped from stealing peoples hard earned money with their lies and deceitful practices.
I would like to know same as we are in same place as you. Is there someone legally to discuss this with and handle this?
This very thing happened to my wife and I. And over the last two years they say they will send that money. WE are still trapped in the loop. How do we get out. ONE OF THESE GUYS DIED. Stay tuned for Youtube video and "scam report"
The same thing listed below happened to my husband and I. They are awful! DO NOT do business with them.
Bransons Nantucket / Rental scam!
Branson, MO, United States
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Contact information:
BransonsNantucket.com
This company Mize about the product and what it will achieve to get you to buy and then after making several attempts to get a reservation they offer a package at an additional cost in order to find availability only to bring you back on a second presentation and upgrade you by fraudulently lying to you that they are going to rent your ownership out and send you a certified check by registered mail for the sum of three to $6000 Per year for the next 8 to 10 years there is no rental it is a lie. They state that they do this with only owners in row one or the last three buildings in row three. Another lie. This is pitch by their manager Larry Ainsworth to every existing owner yet he says you're one of 22 and it's very limited and it's approved by the real estate commission another lie. Hey states they went before the real estate board to get their approval another lie. And he also states that they put certain stipulations on them in order to achieve this program another lie. What makes matters worse is the general manager Frank Black a tea hey states they went before the real estate board to get their approval another lie. And he also states that they put certain stipulations on them in order to achieve this program another lie. What makes matters worse is the general manager Frank Blackateer and the owner Kevin Knasel are on board with this. You will not receive any money from this scam read this before purchasing and watch Mr. Ainsworth come in and do his dance with the same pitch he sold thousands if you used to own it spinnaker resorts that's where Ainsworth is from and scammed many people with that or a deferred usage pitch stating they would Pay them thousands for not using their points these people are crooks and do not sell vacations or travel time they only scam people with false rental investments most people that have been scammed are relying on these checks to pay their bills or reimburse them selves the expense and are not going to receive anything. They are also acting as if they're giving them money upfront for a year or so for taking some of their points to rent out yet they're just adding that to the price and taking it back off they're not paying anything upfront they're also doing the same with people trading in existing timeshares making them assume they're paying them thousands for them if you go to an in-house presentation do not purchase any more keep your existing one that you were unable to use and file a complaint with the Better Business Bureau and the Attorney General's office to get your money back from the original purchase They will try to smooth you over if you don't upgrade but you cannot do reliable vacations through RCI for 10, 000 points or less you do not have the benefits they stated at the original presentation and you most likely on your program every two or three years instead of annually like they stated they just give you One third of your points per year which is about 2 1/2 days a year .
Bransons NantucketBransons Nantucket
So what can you do legally about this? Is there anyone legally to help because we have had similar issue?
Same thing happened to my husband and i. i hope there is a class action lawsuit and i want to join it. We are at the point where i just want out i dont want to make another payment
The company
They are scam artist and lies lies lies they say it's a private residents and its nothing but a timeshare and it is a very bad one at that you can stay there unless you pay them a fee through rci don't trust a thing they say. They will take your money and you will have nothing they say it's only 10000 points to say there it's really 65000 and up
Read full complaint and 2 commentsShortage of handicapped accessible units
Purchased a one bedroom a couple of years ago, but was basically told that was entry level and there wasn't much I could do with the number of points I bought. Upgraded to a two bedroom, finally got to stay in a three bedroom for some extra money and another high pressure presentation. "really good deal, we pay you if you upgrade to a five bedroom unit and...
Read full complaintdeceit
If you bought a package from Branson Travel for a tour at Nantucket Resort and they lied to you or "upgraded" your package for $40 for a two night certificate to one of 91 cities to stay in a "4 star hotel" and then tried to use it and couldn't, or any other of their scams and you need a notarized statement from me, I will be happy to provide one. I worked for them long enough to learn all of their dishonest business practices. And no, your tour will not only last 30 minutes. It will last at least 90. I left because when they go down for all their illegal business practices, I didn't want to be a part of it and I feel the way that they treat people is wrong wrong wrong. Email me at [protected]@yahoo.com for a legal statement. I try to treat people the way I want to be treated and the way that some of them do things is wrong. The Nantucket Resort itself, I don't know about. They probably don't have a clue as to what does go on in this call center and the resort itself should not be held responsible for what the call center told you.
I have heard several of these same comments from other people that worked for them or people they contracted to do their designs, constructions, etc... My recommenation is stay as far away from this company as possible!
Rip off
They Lie and tell you stuff to make you join, then they wont give me my money back have contacted Attorney General they have big file on these guys.
The complaint has been investigated and resolved to the customer’s satisfaction.
My wife and I are victims of the fraud they are selling. Has anyone just stopped paying?
They are the worst. Attending a presentation on 8/23/17. The presenter was Michael Williams (not positive of last name but started with a W.) He was all smiles & jokes in the beginning. He didn't like me asking questions. He said each unit was only sold to 12 couples. I wanted to know what happened to the unit the other 40 weeks. He had no answer. After over 2 hours, I said we weren't going to buy. He turned into a monster. He cursed, looked me in the eye & told me to shut up. Twice. He then said we didn't care about our grandchildren or even like them! He said he was a multi-millionaire and a Godly man and accused us of being professional time share goers. I complained to the manager but she said he wouldn't do that! It was a nightmare. He should be fired and never allowed to work with the public again.
We 100% AGREE! N
We have Been SCAMED, And have paid out SEVERAL THOUSAND DOLLARS To Purchase Property at Branson Nantucket! When We were given the tour almost 2 Years Ago, We were taken through a Condo that was Made to where My Husband could get around in His Power Chair. When We decided that We wanted to stay at the property so that We could have an Owners Update on the property, We found out that there wasn't any unit We could stay at that would be accessible for My Husband's Power Chair!
1. We were told that there was (NO) Unit that He could easily ride his chair into. When I ask 'Well, What about the one We saw two Years ago, I was told that that Unit was for show only, and that there would not be a handicap accessible one for another 2 Years.
2. When We got to Branson Nantucket to have Our Owners Update, I was told that We didn't Qualify for the Unit that would accommodate My Husband's Power Chair, as We didn't have enough points.
The Owner Update turned out to be an OWNERS UPGRADE. WE were told that only certain Owners Qualified, and that We would have to keep it Hush Hush.
They also told Us that They couldn't tell Us 'EVERYTHING' two years ago on their plans!
We were told countless lies, and conflicting stories yesterday, and when I brought it to their attention, They said that Not everybody was on the same page. We were also told They had to keep some things 'secret' from the Owners!
We need to join in a class action suit against Branson's Nantucket in Branson, Missouri. Contact John at jnealhome@yahoo.com. We are willing to work with anyone to put an end to this abuse of seniors!
We need to join in a class action suit against Branson's Nantucket. Contact John at jnealhome@yahoo.com. We are willing to work with anyone to put an end to this abuse of seniors!
Totally agree with tasR44. We were scammed by Branson's Nantucket in August, 2009. Been paying on it for 2 years, never could get anyone to call us back to help correct problems. Every time we called no one we dealt with was employed there. Even made a trip up there last year, at least 3 meetings with no help with promise that someone would contact us. Didn't happen. Recent complaint to Attorney Gen. of Mo. Stopped payment on loan. Will follow through with this, including hiring attorney if necessary. Retired senior citizens that cannot afford to pay for something we did not get. Want this company to pay us back what we lost and be accountable for what they have done.
wow how can companies think they would get away with this stuff
hmmm thats interesting
Any updates?
I was a design consultant on Branson’s Nantucket. I am an architect out of St. Louis Missouri. I created all of the renderings that you see on their website and in their showroom.
I was contracted by John Silver (no longer works there) and James Lansfield (still employed at Branson's Nantucket) to do $8, 000 worth of renderings of their new clubhouse, individual units, and interior renderings of their individual units. I worked for close to a month solid on these renderings, producing them in a timely manner and making changes per John and James' requests. Once I was finished, I produced the files for them to print the show room boards and for their website. I invoiced them end of May 2009, they had 30 days to pay, which would have made payment due end of June 2009. It is mid October now, and I am still yet to receive payment. I have started calling them on a daily basis, 9 days straight currently, and multiple times a day, I can tell the receptionist is starting to get annoyed.
When I call, I ask to talk to either James Landsfield or Jeff Patter (I believe he is one of the owners). Every time they ask who is calling, I immediately get the response "he has just stepped away from his desk", or "he is in a meeting". I ask for either one of their cell phone numbers, and I am told that they don't keep anyone’s cell phone number on file. I could believe that they are busy and in meetings, but c'mon we live in a society (especially construction) where employers keep their employees cell phone numbers on file. I can deal with the run around but don't lie to me.
Not only have I not been paid, but also the interior designers and project architects have not been paid. This isn't a bill that they can just brush to the side. This will have consequences on the future owners of the property. Legally, the design team can put a lien on the property for failure to pay for intellectual property. Once the lien is in place and we have still not been paid, once all of the units are sold off and the developer is gone, it will be the new condo owner’s responsibilities to pay that lien. The new condo owners will not be able to do a resale of their property until all liens are clear of the property. It is much like a mechanics lien.
The other issue here at hand is the copyright infringement. Like I said previous, they are currently using images, to which they have not paid for, on their website and in their showroom. There are serious penalties for copyright infringement.
You can see their website at this address: http://www.lifetimedestinations.com/
All of the renderings you see on the website are the items I am referring to in this post.
All we want is just to be paid, that is it. The development is a great idea, and I hear they are selling like hotcakes, but if you are interested in buying one of these condos, it might be a good idea to do your homework on the developers and make sure you are not getting yourself into a scam that might be hard to get out of. I would be asking lots of questions if it were me. If you Google "Branson Nantucket" you will find lots of posts for these people trying to scam individuals.
I'll post back once we get paid, but until then, you can assume we have not been.
Branson’s Nantucket, feel free to contact me to discuss.
John Odom
john@johnsodom.com
1.417.343.2602
Wondering if you ever got paid? As 12 years later Nantucket is still scamming consumers!
False advertising
My husband and i just bought from this place. I think a lot of people go there because they want free and cheap stuff in branson. We went because we were looking for a place down there, and their places fit our lifestyle more then any other. I can see how people that aren't looking to buy, or people that have their minds made up before they even see it may...
Read full complaint and 44 comments
Thank you for posting this truth about Branson's Nantucket. When I have called owner services in regards to how to go about them buying back the property we purchased, their response was "we are not buying any property". This was stated to us upon purchasing under contract, and since first initializing the contract they have not abided by what is in the contract. They have since upped the fees by $475, and sent this out later after people paid the $527 fees. Sneaky business practices altogether here. They also cancelled with RCI which was in the contract for affiliate exchange program, and lied and said RCI dropped them. I certainly hope others will read and heed the warning of getting involved with these deceitful people. They have taken from a lot of innocent victims for many years.