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CB Fashion and Style BAERSkin Hoodie
BAERSkin Hoodie

BAERSkin Hoodie review: Product order and customer service

M
Author of the review
12:51 pm UTC
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I ordered two pairs of cargo pants in early December. It's now mid-March and no pants, no credit, no response from customer service. I looked up my order and the shipping status was "lost in transit." I asked about that and got almost no response except they were going to replace the order. That was 4 weeks ago. I have since asked for a credit or replacement and heard nothing back from customer service. Also, my order is now not listed on their website. This is a bush-league organization and I'm out $200.

Claimed loss: $200

Desired outcome: Refund or replace

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BAERSkin Hoodie response
Mar 23, 2026 8:08 am UTC
BAERSkin Hoodie customer support contacts
Phone numbers

+1 (769) 223-7756

Address

US

Website

www.baerskinhoodie.com

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Hi Mark,

We sincerely apologize for the delay and lack of communication regarding your orders.

One of my colleagues sent you an email on March 21, 2026 asking you to confirm your shipping address so we can proceed with the reshipment.

Kindly respond to that email, and we will process the reshipment for both orders immediately.

Best,
Stephanie
Update by Mark Githens
Mar 24, 2026 9:51 am UTC

Hello Stephanie

I've responded to that email and am waiting for my orders.

Regards

BAERSkin Hoodie response
Mar 25, 2026 6:37 am UTC
BAERSkin Hoodie customer support contacts
Phone numbers

+1 (769) 223-7756

Address

US

Website

www.baerskinhoodie.com

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Hi Mark,

Sorry for the delay and confusion.

It looks like we haven’t received the confirmed shipping address yet. We’ve re-sent the email, so please check your inbox when you can and confirm the details there so we can proceed with your orders.

Best,
Stephanie
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  2. BAERSkin Hoodie phone numbers
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