Menu
Write a review
File a complaint
Apple (Canada)

Apple (Canada) review: Apple ID cancellation of deceased account

V
Author of the review
3:16 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have supplied Apple with the proof of death certificate and the will stating I am executor of the estate. This is all I am required even for the bank. They are asking for more personal & financial such as Personal Representation:
• Certificate of Appointment
• Canada Revenue Agency (CRA) Clearance Certificate
• Canada Pension Plan (CPP) survivor's pension documentation
• Small Estate Affidavit information that I believe to be an invasion of privacy and could be used in stolen identity fraud.
Insurance companies, the government nor the banking institutions do not even ask for such information.
Please help I cancelling my mom’s account.

Desired outcome: Cancellation of my mom’s Apple ID account so I can reset phone and iPad

Confidential Information Hidden: This section contains confidential information visible to verified Apple (Canada) representatives only. If you are affiliated with Apple (Canada), please claim your business to access these details.

View 0 more photos
0 comments
Add a comment
  1. Apple (Canada) Contacts

  2. Apple (Canada) phone numbers
    Click up if you have successfully reached Apple (Canada) by calling +1 (800) 692-7753 phone number 0 0 users reported that they have successfully reached Apple (Canada) by calling +1 (800) 692-7753 phone number Click down if you have unsuccessfully reached Apple (Canada) by calling +1 (800) 692-7753 phone number 0 0 users reported that they have UNsuccessfully reached Apple (Canada) by calling +1 (800) 692-7753 phone number
  3. Apple (Canada) social media
  4. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 21, 2026
  5. View all Apple (Canada) contacts
Apple (Canada) Category
Apple (Canada) is ranked 53 among 207 companies in the Mobile Phones category