I purchased a sofa from your lithonia, ga store november 29, 2017. I came home one afternoon after work I noticed there was a tear in the sofa. I took a picture and video of the sofa. I submitted it to the extended warranty department. No one offered to come out and check on the sofa. The inquiry was denied. I called and requested to speak to a supervisor, I was hung up on. I called back and requested to speak to a supervisor and have yet to be contacted. The rest of the sofa is just like new, no wear or tear at all.
Roderick sanders
2016 channing drive
Conyers, ga. 30094
[protected]
[protected]@aol.com
Claim details
C2096516