1xBet
reviews and complaints

Sir i have diposit problem.18 hours gone but they are Don't solve my problem .i was try to diposit by fast Nagad 500/ taka (Bangladeshi currency). Diposit was successful but i didn’t get money yet In my 1x bet account. I was send email as per 1x bet law. But they are want video proof . that's why I also was send it by email. But they are Don't solve my problem yet. After 3 hours they are send email and they are Write don’t came any information from technical department. AGAIN we are froward your information in our technical Department . You want know update contact our gmail address.

last 18 hours i face this problem. I am very tired for this issue. So please take care of this matter please please

1.BDT wallet No(User ID):[[protected]]

2.Trans ID/TrxID:71MNEAG4

3.Client phone No:[+[protected]]

4.Agent phone No:[+[protected]]

5.Time and date:10:38am.07/01/2023

6.Amount:500/-taka

7.screen shot:

Hello my id is [protected] my account has been hacked and I have reached out to the security departement and they are a so ruuuude and dont want to work they stop responding it ha ve been 3 days they didnt respond my account has been hacked and blocked so ihave provided all the necessery documents so they can re open it but they start to declining after that telling me [censored]ty answer or copiying the same email ihave the proofs on my email after that I requested my refund of my deposit amouts with canceling any winning wich is my right according to the general rules now they not even answering what a failed department never register on 1 xbet because they can shut your account any time they want and dont refund you!

I was requested for withdraw to 1xbet security team.Then they start their marathon verification. I trust them and I do all the things what they ask. I send asking documents to Ukraine twice. After I joined video conference. Then 1xbet ask several questions on website. I submitted all of these answers. Then they ask to send same questions answer to send 1xbet via post. I already did. They received and they asked to join again video conference. I passed successfully. They ask for no addiction gambling certificate I uploaded. Now they are not saying anything. It's more than 7 months my account blocked. 20 days ago 1xbet I spoke with them last.I didn't receive any result. Now When I email them they do not reply with me. Please Sir solve this problem as soon as possible. My claim was to the withdrawal method

Note I contacted wit 1xbet facebook but they didn't give any result.

My account number [protected]

I sent them

1 photo of the national ID card both site

2 deposit slip

3.A photo of me on the background of 1xbet securities email on mobile phone with where I hold a national I'd card.

Several forms

Notarized all completed questionnaires and sent by post to Ukraine.

.

2 Skype conferences, where I answered all the questions and passed successfully.

1xbet there is point “2.31" in which it is clearly stated that the terms of the proceedings on the account can not exceed two months, in my case it was almost seven months, that is, 1xbet themselves broke their point.

#Explanations that the rules do not specify specific documents that can request 1xbet.

*This case isn’t solved.

I placed a bet yesterday on 5 matches all were successful but one showed lost of which the team I placed a bet on had won the match. Bet number [protected]. I placed a bet for Barcelona to win and they won by 4 goals to 3 but surprisingly I saw lost on my best slip. This is the first time such is happening to me and I plead for an adjustment on the situation

Hello

Yesterday I deposited 25000 Egyptian pounds through vodafone cash E wallet

The transaction was successful and the money disappeared from my account but didn’t appear at my 1xbet account

I sent multiple mails to the support but they didn’t reply back here’s all my details

Operator : vodafone cash

Trx date: ‎‎[protected]:25

Trx ID: [protected]

Phone number: [protected]

Ixbet account number: [protected]

Email: [protected]@outlook.com

I deposited GHS 100 today as of 04/01/2023 The deposit was made at the time of 12:56 PM Mobile payment method with my MTN number. Deposit was successful on my end but hasn't reflected on my account and my operator network has already deducted the money and they said it was successful. I have requested a statement from my operator and everything clearly shows that the deposit was successful

Why is it that it hasn't reflected in my 1xbet account.

I processed a deposit of 35k pesos. I got an error message during the transaction so I contacted my bank after. They confirmed that the transaction was successfull and manually credited the money to 1xbet (Gcash). They sent me the bank statement which I forwarded to 1xbet support. My bank sent me an email saying that they coordinated with Gcash and that they confirmed that the said transaction are successfull. I informed 1xbet support and send them again the email I received. For 2 MONTHS THEY KEEP ON SAYING WAIT FOR THE SPECIALIST TO REVIEW. Last december they ask me for my October Bank Statement and even provide them my bank statement code for AND THEN ASK ME TO WAIT AGAIN.

I had made a deposit of Rs 50000 inr through net banking on Oct 30 2021. The amount got deducted in bank, it was never added to my wallet. I have mailed contacted customer support call them, no response, As money is looted by these spam 1xbet looters never trust these spamsters don't deposit even 1rs too. I didn't receive refund neither added to my 1x wallet

5 days ago I have deposited amount via pone pay not credited to my account amount Rs. 4000

Banking Name Y S ENTERPRISES

Transaction date 29.12.2022

I sent money on Mobile no [protected].

I have attached screenshot of my 1x bet account. Amount not credited.

Hello, I have deposited 4000 dirhams through CIH BANK method on 20st Décembre, and the money is still not deposited in my account, so please help me. I have already mailed all of the evidence to the company. I have emailed and called them multiple times and they are saying the same thing and now it has been 14 days and I have not received any refund so please help me. I am really very disappointed

I bet 40 on bonus play. 80 on ante play. I got trips 10 on my 2 cards plus 3 community cards. I won the bonus bet. I bet 160 on the play bet. I was not paid 9n ante and play bet. Complaint was filed. I took them 5 days to process and check my complaint finally saying i was refunded 160 which dont make sense because my total bet was 280. Seems theyre just making reasons for me not to pursue my complaint. Upon checking my player history they deleted the history of my complaint date. How would i get refunded 160 when it doesnt support my bet. No proof that i was refunded was given also

I wrote and complained many times, I told them, they don’t understand the word, damn the day we became a member of this site, they confiscated exactly 11 thousand dollars. Although my mother and I have separate accounts, we sent whatever document they wanted, the same bet on both accounts, cross bet etc. There is absolutely no but they do not understand the word because they do not have good intentions, it is haram. money to you. moreover, they do not give us the last money we invested. Even for the last money we invested, the code is absolutely damned 1xbet.

User name hamzajamal 123
Id [protected]
Data 20/12/2022
Time 9:35
Id [protected]
Number from transform [protected]
Number to deposite [protected]
I deposite 700 i can't recived
Pls pls help
May email [protected]@gmail.com
Pls i wait you
Hide quoted text
User name hamzajamal 123
Id [protected]
Data 20/12/2022
Time 9:35
Id [protected]
Number from transform [protected]
Number to deposite [protected]
I deposite 700 i can't recived
Pls pls help
May email [protected]@gmail.com

So today i deposit Rp. 400.000 via Dana

Normally after compleate the deposit prosedur credit balance in apk automaticly add after relog... So i try making another deposit req in the apps again... I got mail in my acount that my deposit is reject by operator.. But due to the date time i assume the only reject my second req, its just like my first deposit req is disappere somewhere and lose my money for free...

This is my first problem deposit in gambling site, hope i can get my credit asap..

29th December at 8.51PM I have sent 7000BDT to Nagad agent through 1xbet deposit option. More than 10 hour has been passed but still I did not got my deposit in my account. As per as 1xbet law I also sent email with every details but also didn't get any reply yet. I am a student. This money is very important for me. Please solve this issie. Please check screenshots bellow

Player Id - [protected]

Transaction id -71M7C06I

Client Number - [protected]

Agent Number - [protected]

Time - 8.51 PM, 29th December

My login: [protected]

My ID: [protected]

Full name: Ogurtsov Anton Igorevich

Balance: 72**$ USD

My problem is that support either does not want to solve my problem, or does not want it to be solved at all. All i say here have proofs on my screenshots.

I Registered in 1xbet when i was in Republic of Kazakhstan, on my own local number, which belongs to me according to the documents.

I Deposited money fist time via Webmoney system 1515$ & ordered withdrawal once (successfully) same amount after winning. After that, I made bets, lost, won, replenished my account several more times, until I got positive balance.

Deposit amounts: 1515, 2000, 500, 1000, 1000, 1000 USD. via Webmoney

After I decided to withdraw the money again, the problems started. I was asked to write them an email to solve a problem with my account.

To verify the authenticity of my personal data, I was asked for photographs of my documents. All this I have successfully provided. Then I was asked for screenshots from webmoney , which I also successfully provided. After that, the support service requested a photo where I keep my documents against the background of conversation with them, I had to take these photos twice, because the first time they didn’t like something.

Then they asked why I registered several accounts in their system (this is not so). I said that I don’t have any accounts, to which I received a question about some kind of person (Baimukhambetov Nurdaulet), to which I said that I don’t know such a person. Asking why this question - I also did not receive an answer.

After that, a series of requests for various documents continued, from paid utility bills to snls, inn (tax id in russia). The account was never unlocked. Today they asked me for a photo with the inscription they needed on a piece of paper and today's date. I sent all this to them, to which I received a letter that I need to go to my personal account and go through the procedure there (without specifying which one). In my account, I saw that I was blocked and I needed to file an appeal, which made me scared, because I provided everything and did nothing.

Now im here & asking 1xbet support team to contact me directly with normal answers on my mails and unlock account & then withdraw money.

Thanks

Hi there,

Last Wednesday I have deposited EGP 500 via InstaPay to Vodafone cash wallet. However, I got a message on the app that my deposit was rejected.

The amount neither reflected in my 1xbet account nor refunded to my bank account.

I have sent a complaint email but nobody replied.

My account ID is [protected]

My user name is zizoo21

This is not the first incident with money deposit with 1xbet.

I made a deposit on the 24-12-2022 and I placed two bets on the same day, 1 bet I lost and 1 bet it should be unsettled. Now when I want to view my bet it’s not there plus it’s not in the history I’m trying to view my bet history for tht day n also my transaction history n nothing is showing up. I want to see the bets I made so tht everything is fine n the unsettled bets also which should be settled by 30th December

I have my deposit screenshot Pliz provide my history of bet n transaction for tht deposit

I am writing this to in a deep-hearted pain contiguously looted by https://in.1xbet.com/ and email id [protected]@1xbet-team.com conducts online casino games https://live.fantasysportnetwork.com/frontend/evo/r2/#provider=evolution&ua_launch_id=17352195a26db698b534bed9&game=crazytime&table_id=CrazyTime0000001&app= evolution games website www.evolution.com They organise and controls each game of players who plays, As a result, they keep on looting Me from a year and multiplied my debts day by day to this much huge amount 3000000 lakhs and now also they cheats on each game I play. You All may aware Of the situation if someone can control the casinos' games what will happen It is running with fake live dealers without any fairness. how they are working is evolution creates gaming software using the algorithms and their client SoftGamings like mediators gives these services to parimatch after this evolution runs the games by the wish of casinos and the website 1xbet and the results of each game they can control by using their machinery and website are aware of the winning timings and results of each game they will reject the bets at the winning time will not allow depositing or server error after looting soo much and their some of the games shows are crazy time,dream catcher ,monopoly etc for your references many Indians and Keralites and from each state is are playing here Soo many would have [protected]@uicided also they are collecting and paying through illicit transactions in an improper channel by third party names without any rbi guidelines And regulations They don’t have any compliance to the government of India or Telangana state Or government approved authorities. They are doing a huge crime by conducting live casino games covertly of sports betting I assume that routing money outside India by collecting money through credit cards in foreign currencies and money laundering may be the main objective I think. Please immediately take action to ban the online casino services or strict regulation on them 1x bet and evolution games in India otherwise soo many will [protected]@uicide It is not a small amount of game they are doing. a poor person like me who lose this much means how many thousands of crores would have been looted and their payments of third-party deposits will not credit back to the bank or in the game and even the bank is not able to find it out .they are not at all receiving or paying on the name of 1x bet I have all the documents of credit card transactions and online bank transactions they will kill people by day to day. Please take action immediately strict action or monitor this website and how their workings 1x bet and evolution games evolution.com please block it otherwise they will destroy countless lives please for more details I can provide because I am a victim of their crime. And evolution games are banned in soo many countries also. there are so many websites is there other.

while searching on google reasons why parimatch is legal in India

Reasons why 1x bet is legal in India
However, most states choose to adhere to the Public Gambling Act of 1867. The Public Gambling Act considers gambling as a punishable offence, but only when done in a public house. This means that betting online on websites and apps is not considered illegal in India.

if a law doesn't there regulate them means it will continuously happen to so many people and no one will not react to it because of fear.

Respected all dignities if this mail is irrelevant means please pardon me and please ignore it as folly.

this email is sent to all nodal officers of each state and its secretary's office and rbi complaint centre